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Would you like to work for Westwood Associates?

Westwood Associates Ltd is a successful company with a wealth of opportunities for any employee with ambition and drive.   If you are dedicated, hardworking and love winning, we would like to hear from you.

Current Vacancies

This is an ideal opportunity for someone wanting progress an IT Support Role. Learning a variety of tasks including, customer service and interpersonal skills. The role will encompass all aspects of IT support.

Westwood Associates is an established IT supplier of computer hardware, software and services (trading for over 30 years) to the business sector as well as educational establishments. We provide consultancy to customers wanting to improve their IT infrastructure and take pride in building relationships with our customers.


Day-to-day activity 

·         Speaking to customers.

·         Taking 2st Line support calls and logging them

·         Installing and repairing hardware & software issues that 1st Line cannot solve

  • To assist in the development of Westwood’s Sales offerings in the technical team.
  • Achieving given targets and to work with self-driven motivation and professionalism.
  • To work as part of the Westwood team and be team player.


What does it take to do this job?

 

·         2nd line support experience

·         Microsoft Windows, Office 365 & Server

·         Network knowledge (DNS/ DHCP/ TCP/ IP /WAN)

·         Active Directory experience

·         Knowledge of Virtualisation (VMware or Hyper-V

·         Keenness to work in a fast-paced environment

·         Good verbal and communication skills

·         The ability to prioritise tasks and problem solve.

·         Able to work well under pressure and show a willingness to learn and develop

·         Able to communicate clearly and concisely

·         Confident on the telephone and shows good attention to detail

·         Happy to travel to client sites


Personal Qualities

 

·         A self-starter with the natural drive to succeed

·         Able to work unsupervised

·         Confident in dealing with people at all levels

·         The ideal candidates will be methodical and organised

·         They must be a team player with a friendly disposition

·         Reliable, punctual and dependable

·         Someone who can think on their feet would be a real asset to the business

·         Commitment to undertake and successfully complete tasks

·         Can demonstrate the ability to be professional in matters of confidentiality, honesty, conduct, performance and attendance

Please send your CV through to cv@westwoodassociates.co.uk

This is an ideal opportunity for those wanting to learn about all the functions of a sales company, learning a variety of tasks including accounts, IT, customer service and database management for which full training will be provided. The role will encompass all aspects of the sales process from beginning to end.

Westwood Associates is an established IT supplier of computer hardware, software and services (trading for over 30 years) to the business sector as well as education establishments. We provide consultancy to customers wanting to improve their IT infrastructure and take pride in building relationships with our customers.


Day-to-day activity

  • Speaking to customers and suppliers
  • Preparing electronic quotations
  • Loading sales orders onto the system
  • Invoicing
  • Administering returns and faulty goods equipment online
  • Placing orders with suppliers

What does it take to do this job?

  • Strong IT skills are desirable with a keenness to work in a fast paced environment
  • Good verbal and communication skills
  • The ability to prioritise tasks and problem solve.
  • Able to work well under pressure and show a willingness to learn and develop
  • Able to communicate clearly and concisely
  • Confident on the telephone
  • Shows good attention to detail

Please send your CV through to cv@westwoodassociates.co.uk

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