Solutions Management

Drawing upon industry best practice our solutions management service can be broken down into the following areas.


 

Installations Services

Installations Services

The beauty of our installation service is that we can deliver and install a very versatile selection of hardware and software platforms. With 30 years’ experience, there is very little we have not come across or worked on already, giving us an edge over many of our competitors in today’s market.

Hardware

Our specialist team have extensive experience with many hardware manufacturers including HP/Aruba, Dell, Draytek and Watchguard. We can provide installation services for servers, switches, routers, Wifi and firewalls.

Software

Not limited to, but here are examples of our software installation service

  • Windows Server/Desktop
  • Microsoft Exchange (All versions)
  • Microsoft SQL (All versions)
  • Office 365
  • Best effort installation of customer’s bespoke software (e.g. Sage Accounting / Solidworks / Adobe suite, Autocad)
  • Off-premises backup (Exponential-E/Datto)
  • Aruba cloud services (Aruba Central)
Virtual Platforms

Our team specialises in all versions of Hyper-V and VMWare Virtual platforms.

Pre-Sales

Pre-Sales

We take pride on our ability to listen to what you have to say and understand what your business requirements are. We choose best of breed technologies in our approach for your solution. Our sales team, on request, can put you directly in touch with our technical team for development of your request or project.


Project Management

Project Management

Project management is a vital component of the successful delivery of technical projects. Our team follow Agile and Prince2 methodologies and will manage your project at all levels. We pride ourselves on providing simple, straight-talking advice and communicating with our customers throughout, so you always know what is going on and where we are with a project.

On request, we can also manage your relationship with external agencies and sub-contractors. Our project management processes include but are not exclusively limited to; fact finding, planning, proposal, implementation, testing and sign-off.

Life-Cycle Analysis & Reporting

Life-Cycle Analysis & Reporting

We can offer real time reporting on end of life equipment and license renewals. As we are partners with many hardware suppliers we are regularly informed of end of life equipment.


Backup

Backup

We have several options, from onsite to offsite or both, for redundancy solution. We can advise on how best to do this within budget, whilst ensuring you are protected should the unthinkable happen.

Virtual Platforms

Virtual Platforms

We can assist you in creating a smaller, more economic, hardware footprint by providing multiple virtual machines on one physical platform. Our technical team have extensive knowledge in both Hyper-V and VMware platforms.


IT Road-Mapping

IT Road-Mapping

We can aid your business in drawing up your 1, 3 or 5 year IT Plans. Road-mapping your future IT requirements will enable your business to most economically improve your IT provision.

Design Services

Design Services

Whether as a pre-sales activity or project preparation, we offer a design service to help you as the customer visualise your solution. We will help you build your perfect system.


If you have any questions, or would like to know more

Please call 01753 887161

Alternatively please send an email to info@westwoodassociates.co.uk with details about your business.


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